E-Way Bill password

How to Retrieve Your E-Way Bill Password?

Team HPS January 10, 2024

In the intricate web of Goods and Services Tax (GST) regulations in India, maintaining access to your E-Way Bill portal is paramount for businesses engaged in the transportation of goods. If you find yourself locked out due to a forgotten password, this guide is here to help. Discover the step-by-step process of retrieving your E-Way Bill password, ensuring compliance and a hassle-free experience.

Why Retrieving Your E-Way Bill Password is Crucial: Your E-Way Bill password is the key to unlocking a host of features on the portal. Whether you’re a seasoned business owner or a newcomer to the world of GST, knowing how to retrieve your E-Way Bill password is essential for:

  • Compliance: Ensuring compliance with GST regulations, as E-Way Bills are a mandatory part of the transportation process for goods.
  • Accessibility: Maintaining access to your E-Way Bill portal for seamless generation, modification, or cancellation of E-Way Bills.
  • Efficiency: Avoiding disruptions in your logistics and supply chain operations by swiftly recovering your E-Way Bill password.

Step-by-Step Guide: How to Retrieve Your E-Way Bill Password

1. Visit the E-Way Bill Portal: Go to the official E-Way Bill portal (https://ewaybillgst.gov.in/) on your web browser.

2. Click on ‘Forgot Password’: On the login page, locate and click on the ‘Forgot Password’ link.

3. Enter Your Username: Input your registered username associated with your E-Way Bill portal account.

4. Answer Security Questions: Answer the security questions set during the initial registration. Ensure the accuracy of your responses.

5. Receive OTP on Registered Mobile/Email: A One-Time Password (OTP) will be sent to the mobile number or email address registered with your E-Way Bill account.

6. Enter OTP and Set New Password: Enter the OTP received and proceed to set a new password for your E-Way Bill account.

7. Confirm the New Password: Confirm the new password by entering it again. Ensure it meets the specified criteria for strength.

8. Log in with New Password: Log in to the E-Way Bill portal using your newly set password.


Tips for Smooth Password Retrieval:

  • Remember Security Questions: Ensure you remember the security questions and answers you provided during registration.
  • Update Contact Information: Periodically update and verify your registered mobile number and email address for seamless OTP delivery.
  • Use a Strong Password: When setting a new password, use a combination of uppercase, lowercase, numbers, and symbols for enhanced security.
  • Regularly Change Password: Consider changing your E-Way Bill password regularly to enhance security.

Common Issues and Solutions:

  • No Access to Registered Mobile/Email: If you no longer have access to the registered mobile number or email, contact the E-Way Bill helpdesk for assistance.
  • Forgotten Username: In case you forget your username, the ‘Forgot Username’ option on the portal can help you retrieve it.

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